FAQ

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💎 What materials are your necklaces made of?
  • Crafted with 14K White Gold or 18K Yellow Gold Finish over stainless steel.
  • Features a 6.5mm round cut cubic zirconia centerpiece.
  • Adjustable cable chain: 18" - 22" for a perfect fit.
  • Pendant size: Height 0.8" (2.2 cm) × Width 0.7" (1.8 cm).
  • Durable, elegant, and designed to shine for years.
🚿 Can I shower with my jewelry?
  • Yes — our jewelry is water-resistant and safe for daily wear.
  • You can shower, sleep, or go out without worrying about rust or fading.
  • For best care, avoid contact with harsh chemicals or perfume to keep its shine longer.
📦 How long does shipping take?
  • Processing time: 1–3 business days.
  • Standard U.S. delivery: 5–12 business days depending on your location.
  • You’ll receive a tracking link by email once your order ships.
✈️ How can I track my order?
  • As soon as your order is shipped, you’ll get a confirmation email with your tracking number.
  • Click the link in your email to follow your package’s journey in real time.
🎁 Does the jewelry come with a box?
  • Yes! Each necklace comes in a beautiful gift box with an emotional message card inside.
  • No need for extra wrapping — it’s ready to be gifted right away. ✨
💌 How can I contact you?
💰 What if I’m not satisfied with my order?
  • Your satisfaction is our priority.
  • If something isn’t right, please contact us within 14 days of delivery.
  • We’ll gladly assist you with an exchange or refund — no stress, no worries.